Engagements

Case studies

Real engagements with quantified outcomes. One engagement at a time — verified, structured, open to read.

Featured case studies

A selection of engagements that show the breadth of our work — across industries, problem types, and outcome sizes.

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All case studies

99 engagements

Every engagement we've documented — filterable by industry. Each one includes the problem, our approach, and the quantified outcome.

Medical Devices · 2015

$7.1M

Optimization of production flow and inventory at a non-profit tissue bank

Client looking to improve throughput and cost effectiveness to ensure long-term competitiveness. Excessive Work-in-Process and Finished Goods inventory with low fill rate for orders and unsustainable processing costs.

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Medical Devices · 2015

$800k

Call center optimization for organ procurement organization

Non-profit providing screening services for 80+ organ procurement organizations (OPOs) across Canada and USA via call center. Mandated by parent organization to reduce costs and improve service levels. Previous assessments had found no actionable opportunities.

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Oil & Gas · 2015

$2.6M

Dock and demurrage performance improvement at an oil refinery

Airline-owned refinery on the east coast seeking cost reductions. Demurrage charges (due to extended cargo ship docking) were higher than benchmarks. Most charges were avoidable based on key process opportunities found in diagnostic.

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Healthcare · 2016

$3.5M

Rehab-center utilization increase yielding $3.5M annual savings

Set of rehabilitation centers in Northeast USA with low staff utilization. Patient satisfaction was low due to appointment backlogs. Initial diagnostics revealed that patient cancellations were key cause of schedule gaps and underutilization.

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Medical Devices · 2016

$42M

SIOP uplift at an ortho device manufacturer ($42M savings)

A manufacturer of orthopedic medical devices globally. Demand planning and inventory practices were not mature, resulting in significant waste and low fill rate. Client required rapid process improvements to prepare for acquisition by top 10 medical devices manufacturer.

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Oil & Gas · 2016

$40M+

Full-potential diagnostic identifying $40M in annual refinery benefits

Joint venture between integrated oil major and state-owned upstream oil provider. Top 10 refinery in the world by volume (350k bbl/day). Seeking full-potential assessment on refinery operations and hydrocarbon loss control.

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Representative clients — 100+ engagements across 4 continents since 2014

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